1. Information We Collect
When you interact with our AI assistant through Facebook Messenger, Instagram, WhatsApp, or our website, we may collect:
- Your name and contact information (phone number, social media profile name)
- Messages you send to our AI assistant
- Appointment booking details
- Interaction preferences and conversation history
2. How We Use Your Information
- To respond to your messages and inquiries
- To schedule and manage appointments
- To personalize your experience on future visits
- To improve our services and AI assistant quality
3. Data Storage & Security
Your data is stored securely on our servers. We implement reasonable security measures to protect your personal information from unauthorized access or disclosure.
4. Data Deletion
You have the right to request deletion of your data at any time. To delete your data:
- Facebook users: Remove the app from your Facebook settings. We will automatically delete your data and provide a confirmation code.
- Other users: Contact us directly to request data deletion.
You can check the status of a deletion request at: /api/privacy/deletion-status?code=YOUR_CODE
5. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data only with:
- AI service providers (Google Gemini) for message processing — only the conversation content is sent
- Meta (Facebook/Instagram) for message delivery as part of normal platform operations
6. Your Rights
- Right to access your data
- Right to request correction of your data
- Right to request deletion of your data
- Right to data portability (export your data)
7. Contact
For privacy-related questions or requests, please contact us through the business page where you first interacted with our assistant.
Last updated: February 2026